Prinz Rudolf
80 new & smart rooms
RequestSmart Booking
for caravans

Privacy and data protection

General information
Hotel Prinz Rudolf & Camping Hermitage has drawn up this Internet Privacy Policy in order to treat the visitor to the website as a trustworthy partner who respects and guarantees the personal right to confidentiality.
In accordance with DSGVO 2016/679, the holder of the rights is the person in charge of the management or processing of personal data that may be collected via the website. The data controller manages or processes any data that may be collected via the website ( under the conditions set out below.

Method of data collection and purpose of processing
Hotel Prinz Rudolf & Camping Hermitage only processes data that the visitor to the website provides voluntarily. Navigating the website is also possible without providing personal data and information. Every visitor is free to provide Prinz Rudolf & Camping Hermitage with limited personal data in order to use only certain services. Collected and stored personal data will only be used for the services mentioned in the available information letter.
Visitors to the website may submit their data to:

subscribe to our newsletter

register for events/courses

to send your resume

obtain information on services, products, offers, cost estimates

services/products/vouchers to purchase

Transfer of data to third parties
The personal data will not be passed on to other companies. In addition, personal data will be disclosed if required by law or if requested by the judicial authorities or other bodies and institutions.
Hotel & Camping Hermitage does not aim to collect sensitive or judicially relevant personal data through its own website.
In accordance with Art. 4 of the DPA 2016/679, sensitive data is personal information relating to gender, ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organisations with a religious, philosophical, political or trade union background, as well as information relating to health status or sexual orientation. In accordance with Art. 4 of the D.P.R. 2016/679, personal data relevant to the courts include those personal data which, on the basis of measures based on Art. 3, paragraph 1, letters from a) to o) and from r) to u), of D.P.R. no. 313 of 14 November 2002 on the criminal register, the register of administrative penalties resulting from criminal acts or the proceedings pending in this respect, or which indicate the status of accused or suspect in accordance with Articles 60 and 61 of the Code of Criminal Procedure. We advise you not to provide such information on our website. If this is unavoidable (for example, in the case of assignment to protected categories of persons when sending a CV for employment purposes, in response to an offer of employment or when expressing interest in employment with our company), we ask you to send us by post the specific clarification letter available on this website in the section "sending the CV". In this letter, please give your written consent to the treatment of said personal and sensitive data.

Integration of third party services and content

Google Analytics, Google IP Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
Owner: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

YouTube contents
Owner: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA

Social network Facebook
Owner: Facebook Inc, Menlo Park, California, USA

Social network Google Plus
Owner: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Social Network Instagram
Owner: Facebook Inc, Menlo Park, California, USA

Social Network Twitter
Owner: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland

Owner: Vimeo Inc., 555 West 18th Street, New York, New York 10011

Owner: Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta



On our website you have the possibility to buy vouchers. To process your purchase and to save and store your data we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on an adequacy decision taken by the European Commission (“Privacy Shield”) or on data processing agreements. 
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.


Links to websites of third parties
Please note that the website contains links to other websites which are not managed in accordance with this privacy policy.

Retention and deletion of data
The information and personal data collected through this website, including those voluntarily provided by the visitor in order to receive information material or other mailings by writing to the addresses indicated in the sections "Contact request", "Newsletter", "Jobs" and "Online purchase", are kept exclusively for the purpose of providing the requested service and only for the time strictly necessary for this purpose. Once the service has been provided, all personal data will be deleted in accordance with the privacy policy of Hotel Prinz Rudolf & Camping Hermitage, unless otherwise requested by the authorities or required by law.

Exercise of rights to which we are entitled
In accordance with Art. 15 of the DSGVO 2016/679, the data controller has the right at any time to obtain information on the content of his personal data collected via this website, to have it corrected, updated or deleted, if necessary, or to exercise other rights that are granted to him by law. To do so, it is necessary to contact the person responsible for data processing or the data protection officer by e-mail.

Data security
All necessary technical and organisational security measures to protect personal data from loss and misuse are taken by Hotel Prinz Rudolf & Camping Hermitage. Hotel & Camping Hermitage protects personal data by means of internationally recognised security standards and procedures that

the unauthorised access

the unauthorised use and distribution

the unauthorised amendment

loss and accidental or unlawful destruction


Cookies are small text files that are stored on your computer when a user visits certain websites. This website, including its sub-domains, uses cookies, and the user is always asked for his or her consent where this is expressly required by law or other relevant regulations. The use of cookies makes it easier for the user to navigate and personalizes the information provided to the user. Systems are also used to collect information about the user, such as the user's IP address, the browser and operating system used and/or websites visited by a user for security and statistical purposes.
The cookies do not pose any danger to your computer, tablet or smartphone. The cookies generated by do not contain any personal data that can be used to identify the user, only encrypted data.

Specific use of personal data
Below you will find specific notes on how certain sections of this website work:

Contact Request Section
The "Contact Request" section of this website offers the possibility to request products, services, offers, event/course participation. If you choose to provide us with your personal data, it will be processed exclusively for the above-mentioned purposes by specially appointed persons and in accordance with the regular internal administrative procedures.

Online purchase section
The shopping section of this website offers the possibility to purchase the products offered on the website. If you choose to provide us with your personal data, it will be processed exclusively for the above-mentioned purposes by specially appointed persons and in accordance with the regular internal administrative procedures.
To this end, the user must provide the requested data; otherwise he/she will be excluded from online sales. The purchase is also subject to express consent, by ticking the appropriate box, the privacy policy and the terms and conditions of sale of the Company.

Section: Newsletter
If the website visitor wishes to receive our newsletter, he must enter his personal data in the corresponding form in the "Subscribe to Newsletter" section. The data collected will be used to send the newsletter in accordance with the information letter indicated in the footnote of the form.

Jobs section
The "Jobs" section of this website offers the opportunity to express interest in a job in our company or to respond to a job advertisement for vacant or new positions. If you choose to provide us with your personal data, it will be processed exclusively for the above-mentioned purposes by specially appointed persons and in accordance with the regular internal personnel management processes.

Minor visitors (16 years old)
The Hotel & Camping Hermitage website, which is governed by this privacy policy, is not intended for use by minors. We are aware of the need to protect data concerning minors, especially in the online environment. For this reason, we do not collect and store - unless in an involuntary manner - any data of minors.